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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 124,402 ratings
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Problems in the last 24 hours in South Hadley, Massachusetts
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in South Hadley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
TV (13%)
Wi-fi (12%)
Total Blackout (7%)
E-mail (6%)
Phone (3%)
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Live Outage Map Near South Hadley, Hampshire County, Massachusetts
The most recent Comcast Xfinity outage reports came from the following cities:Holyoke, West Springfield, Chicopee, Indian Orchard, Springfield, Westfield and Wilbraham.
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City | Problem Type | Report Time |
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TV | ||
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Internet | ||
Wi-fi | ||
Internet | ||
Wi-fi |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near South Hadley, Massachusetts
Latest outage, problems and issue reports in South Hadley and nearby locations:
Kenz (@kenzloren) reported fromSpringfield, Massachusetts
Xfinity gotta be the worst cable company ever I pay the bill and all of a sudden all the boxes stop working what kind of backwards sh*t is that
Nathan Blais (@nateblais_) reported fromSpringfield, Massachusetts
@Xfinity has t h e worst customer service of all time lmao
šDisgruntled Pasta Shape Kingš (@Fluffysaur) reported fromSpringfield, Massachusetts
Damn like I really couldn't sleep so I pulled out the handy dandy old ass tablet we have. Pulled up that old ass Xfinity stream service and tried to catch up on sh*t. But it truly duly just updated on me and logged my ass out from the phantom account I had. Damn.
Ryan Borges (@ryanborges24) reported fromSpringfield, Massachusetts
@jeff_gluck Xfinity race yesterday proves how terrible this package is.
Julieee (@DancerJulieee) reported fromSpringfield, Massachusetts
@Xfinity I have experienced awful internet for two months now and have been on the phone with your support team every other day. Nothing has been resolved. Iām a teacher doing remote learning and I need my internet working
Bridget Zarych (@bridget_zarych) reported fromSpringfield, Massachusetts
I think the biggest issue in my family is figuring out what the xfinity password is every time my mom forgets the one emily makes it and changes it and then I go to login and it's WW3
Renee Lascala (@ReneeLascala) reported fromNorthampton, Massachusetts
@zebrafinch It sucks because their website is slow, even on Xfinity. The app loads regular coupons and discounts for ābuy online, pickup in storeā which save time and are pretty good.
Mara Chapin (@marachapin) reported fromLudlow Center, Massachusetts
@kaaaaylee Same! Itās a dish service or spectrum/xfinity in wmass. My hometown is starting their own fiber through the electric company, which is pretty awesome. But Spectrum is the worst by far... outdated cable, terrible pricing and outages without warning.
brandoooo (@Brandomight69) reported fromSpringfield, Massachusetts
That whole Comcast and power sh*t is fake thatās definitely a publicity stunt for them to drive in more viewers
Jon Snow (@mattdupont17) reported fromSpringfield, Massachusetts
@PinkGlitterRain @JaniceKapner @TMobile Nice! Xfinity mobile uses Verizon cell service and they don't have a down payment for pre-ordering the Note 20 Ultra. I wish I was a celebrity so more people could read this
Pete Skerritt (@PeteSkerritt) reported fromWest Springfield, Massachusetts
I think Xfinity is legit stumped, because speeds directing to Xfinity-related servers are still just fine. But YouTube is broken. Some websites donāt work. Iām afraid to turn on my Xbox One or Switch, since they probably canāt connect at dial-up speeds.
Pete Skerritt (@PeteSkerritt) reported fromWest Springfield, Massachusetts
Having to miss at least a day of work because of @Xfinity problems is incredibly frustrating. Had to cancel an extra help session with some students and am leaving the teachers I work with in a rough spot.
Kola Champagne Papi (@CalebCruzado) reported fromSpringfield, Massachusetts
@Xfinity my wifi is down AGAIN
Joel McAuliffe (@JoelforChicopee) reported fromChicopee Falls, Massachusetts
In Chicopee, we know first-hand how big corporate monopolies like Charter Spectrum do businessāāāand itās the same for Comcast, Verizon, and all the others. They force people to pay ridiculous prices in exchange for poor service because they know consumers have no other options.
Charli Carpenter (@charlicarpenter) reported fromAmherst, Massachusetts
home from Target victorious! AND apparently wireless dongles donāt work automatically. š¤ÆHelp Desk cannot help, call Comcast. Converse w Robot for 20 minutes. Human finally on line, tells me this is hardware problem, call Netgear. Netgear Human just referred to me as āmilady.ā
Ronni Gordon (@ronni_gordon) reported fromHolyoke, Massachusetts
@Xfinity Youāre impossible Iāve been trying to get through to agent to report calls Iāve been getting about open service order & you have no option. Very frustrating to have communications company that wonāt communicate.
Theodore Paradise (@t_j_paradise) reported fromNorthampton, Massachusetts
.@Comcast internet down. Again. Calling. Again. After a hard reset.Automated Comcast: would you like us to perf a reset?Me: no already did that C: perform reset yes or no?Me: no I already didC: a reset is helpful, perform the reset?Me: I already did?C: ready 4 reset?Fine
Kola Champagne Papi (@CalebCruzado) reported fromSpringfield, Massachusetts
The Comcast girl just said ā Iāve noticed youāve called everyday about the same issue ā so why havenāt you sent out a technician blood
Kola Champagne Papi (@CalebCruzado) reported fromSpringfield, Massachusetts
@Xfinity has had four, Iām now waiting on my fifth technician to come fix the WiFi at my house. And itās the same problem every single time. Please count your days.
Pete Skerritt (@PeteSkerritt) reported fromWest Springfield, Massachusetts
Wow, @Xfinity sure is quiet tonight while its internet service in at least the northeastern US is broken. Less than 2Mbps down on a 300Mbps plan, and Iām not alone. Whatās happening in Philly? Any public acknowledgement? Any āWeāre working on it?ā No? Nothing?
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
Eddie Fuerte (@eddie_fuerte) reported
@comcastcares You need to reach out to my friend @AuroralVisage, She is your customer not me. She is the one experiencing the issues.
Aiyana šø (@_fromAtoyou) reported
@Xfinity yāall email me 24/7 bout my measly $10 bill but thereās an outage in my area and everyone is quiet. Not to mention yāall have the system set up whereas you canāt speak with a human and thatās annoying!!
j. aka we love you austin (@ellojenn) reported
@Xfinity wtf is going on w your internet in my area. Itās been doing down all weekend long and itās honestly a problem bc I have to use it to work
Matt Whitlock (@mattdizwhitlock) reported
This would actually be more accurate if Mario got to the end flag and just died of exhaustion.Because the purpose of @comcastcares is to transfer you to enough people that you give up and accept that you're paying for subpar service.
mando (@Thixar) reported
@comcastcares @Xfinity **** you and **** your service. Tired of this continuous outage bullsh*t every ******* week. Garbage *** service when my hotspot on my cell phone gives off more reliable service
Junior Prescott (@Jrprescottlive) reported
@Xfinity is the worst., they have the worst cx service and always wanna sell some **** before they address your ******* issue
AtlMaryJ-Owner of 100Media Group (@atlmaryj) reported
Life is CRAZY! Corporations are worth billions and will dismiss you as a customer, for $2K. @Xfinity, even though they have been SUPER generous to me, is worth over $1B, will take you out over a bill of $1200. I lost my job today, bc I don't have svc.
Gene W. (@Spawn_CO) reported
@comcastcares 3 hours.... still down. If you as a company truly cared you would have someone above bottom level contact me. But since you only allow customers to talk to low level reps it tells me you have no interest in actual customer care.
History channel coverage is now live (@TyoftheEast1) reported
@comcast If you invested so much why is it still such utter ****?
avatardotpng (@avatardotpng) reported
Day 2 of telling comcast to **** off @comcast