Comcast Xfinity Outage in Boston, Massachusetts (2024)

The latest reports from users having issues in Boston come from postal codes 02293, 02127, 02119, 02114, 02118, 02128, 02110 and 02115.

Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.

Problems in the last 24 hours in Boston, Massachusetts

The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Boston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Comcast Xfinity users through our website.

1. 

   Internet (59%)

2. 

   TV (13%)

3. 

   Wi-fi (12%)

4. 

   Total Blackout (7%)

5. 

   E-mail (6%)

6. 

   Phone (3%)

Live Outage Map Near Boston, Suffolk County, Massachusetts

The most recent Comcast Xfinity outage reports came from the following cities:Somerville, Dorchester, Everett, Arlington, Peabody, Boston, Cambridge, Medford, Stoneham, Dedham, Needham, Wakefield, Chestnut Hill, Allston and Weymouth.

City	Problem Type	Report Time
Somerville	Total Blackout	3 hours ago
Dorchester	Internet	4 hours ago
Everett	Wi-fi	5 hours ago
Arlington	Wi-fi	8 hours ago
Somerville	Internet	8 hours ago
Peabody	E-mail	12 hours ago

Community Discussion

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Comcast Xfinity Issues Reports Near Boston, Massachusetts

Latest outage, problems and issue reports in Boston and nearby locations:

• 👁Empress Incorporated👁 (@empressinc222) reported 2 minutes agofromBoston, Massachusetts

  lmaooo do any of you have an xfinity login so i can connect to wifi😭

• Corin Ashley, and all that entails (@THEcorinashley) reported 3 minutes agofromMalden Centre, Massachusetts

  @caitlinmoran- themed PSA: the thieving bastards at @comcast have “Raised By Wolves” as part of a free preview of the Acorn network. Free with the absolutely preposterous cable/ internet fee I pay, of course. Bastards. Great show.

• mimi (@PresidentSleepy) reported 7 minutes agofromBoston, Massachusetts

  @comcastcares check your dms ... brighton ma 02135 has no tv phone or internet AGAINNNN .. funny how as soon as you guys up my bill by $10ish my service never works. plz credit my bill accordingly. my info is in your dm thanks

• NikeO (@Nik2tweets) reported 12 minutes agofromMedford, Massachusetts

  @Xfinity one day you’re able to do your job and work remotely. The next day their techs are in the area to fix a problem and leave you without service. @comcast continues to do a poor job

• #ShenequeProctor (@ShenequeProctor) reported 17 minutes agofromBoston, Massachusetts

  @pplutohub @Xfinity @comcastcares @comcast Back up again. I suspect we may be up and down (or spotty) all day. It does appear mostly fixed for me now though. Wishing you a good day.

• happy to be mad (@happy2bmad) reported 18 minutes agofromBoston, Massachusetts

  @marymurrah It's just not worth what I'm paying. I have basic cable (network) and internet and it's $124/month. The technology is circa 2005. My friend has Comcast and he has a remote you can talk to and a crazy interface where you can see everything that's available.

• Cimarron Buser (@cimarronb) reported 27 minutes agofromWellesley Hills, Massachusetts

  @comcastcares now up to 2 formal “outages”; all or part of Hampshire Road completely out (per neighbors) @Comcast @Xfinity website throws up error on support page and no way to call @swellesley

• #ShenequeProctor (@ShenequeProctor) reported 33 minutes agofromBoston, Massachusetts

  @walshcaitlin @comcastcares Mine again seems to be back up. Spotty, but up. I suspect we may be up and down all day. It does appear mostly fixed for me now though. Hoping you get similar results.

• Cimarron Buser (@cimarronb) reported 35 minutes agofromWellesley Hills, Massachusetts

  Outages continue from @Comcast @Xfinity in Wellesley MA continue internet sporadic, phone service not working (no 911) and unable to get through on phone @comcastcares @swellesley

• Alexandra Makarewicz (@MomoftheMaks) reported 36 minutes agofromWakefield Junction, Massachusetts

  @comcast @comcastcares @Xfinity I'd like to add home security to my plan. Can someone help

• Cimarron Buser (@cimarronb) reported 37 minutes agofromWellesley Hills, Massachusetts

  @comcastcares we figured out there was a problem on our street / one of the distribution modems downstream from @comcast head-end; good old fashioned talking with the neighbors (6 foot distance of course!) thanks @swellesley for the help @xfinity repair crew coming tomorrow AM

• #snacksbychedda (@cheddabiggaveli) reported 39 minutes agofromQuincy, Massachusetts

  One thing i know for a fact is; after all of this is over @Xfinity will never get any more of money ever again...ill take up a new hobby if i have to; the owner(s) should be ashamed of themselves with what they’re pulling on ppl converting their regular service if they cant pay

• NDIsThatYou? (@NickDIZASTER_) reported 43 minutes agofromBoston, Massachusetts

  Damn Comcast oh I mean Xfinity, get your sh*t together! I was watching Dark Knight Rises!

• Gary “Tax” (@TaxSZN) reported 43 minutes agofromMarblehead, Massachusetts

  If it’s Comcast you will get throttled and you gotta call Comcast as ask them to increase your bandwidth. If you can get Fios get that. An also if you can snag a asus gigabit switch this will help you with your speeds also. And do not use 1473 MTU settings just use the default.

• Brian Liberge (@BrianLiberge) reported 46 minutes agofromLynn Community Based Outpatient Clinic (CBOC), Massachusetts

  Hey @comcastcares my wife has been working with online support and automated messages for hours now. She works for the Broad and I’m he for Partners healthcare. We need WiFi. We can’t get a live representative

• Laura (@lalber516) reported 49 minutes agofromMedford, Massachusetts

  @verizonfios rented a movie and the quality sucks. Disappointed thinking I shouldn’t of switched from @Xfinity

• Betsy Sneller (@betsysneller) reported 52 minutes agofromSomerville, Massachusetts

  In the grand scheme of this pandemic, this is absolutely Not That Bad (tm) but damn @comcast u coulda given a girl some warning. I coulda ordered a new modem like two wks ago and not have to skip a beat.

• Wrestlemania Void (@Slayertheband) reported 54 minutes agofromBoston, Massachusetts

  Let’s see how comcast/xfinity cares, cause I’m wasting my day and they’re still expecting me to pay for the added service for someone who has never shown up!

• Dave Bolger (@DWBolger) reported 56 minutes agofromNewton, Massachusetts

  @Xfinity internet down in Newton, MA (02459)...stormy...tried to report/check status online but your site not working.

• Jeremy Scott (@mrjscott1) reported 56 minutes agofromBoston, Massachusetts

  At this point I might as well cancel my Xfinity TV subscription. I’ve been using other streaming services and I’ve been surviving.

Comcast Xfinity Issues Reports

Latest outage, problems and issue reports in social media:

• Eddie Fuerte (@eddie_fuerte) reported 4 minutes ago

  @comcastcares You need to reach out to my friend @AuroralVisage, She is your customer not me. She is the one experiencing the issues.

• Aiyana 🌸 (@_fromAtoyou) reported 5 minutes ago

  @Xfinity y’all email me 24/7 bout my measly $10 bill but there’s an outage in my area and everyone is quiet. Not to mention y’all have the system set up whereas you can’t speak with a human and that’s annoying!!

• j. aka we love you austin (@ellojenn) reported 5 minutes ago

  @Xfinity wtf is going on w your internet in my area. It’s been doing down all weekend long and it’s honestly a problem bc I have to use it to work

• Matt Whitlock (@mattdizwhitlock) reported 7 minutes ago

  This would actually be more accurate if Mario got to the end flag and just died of exhaustion.Because the purpose of @comcastcares is to transfer you to enough people that you give up and accept that you're paying for subpar service.

• mando (@Thixar) reported 8 minutes ago

  @comcastcares @Xfinity **** you and **** your service. Tired of this continuous outage bullsh*t every ******* week. Garbage *** service when my hotspot on my cell phone gives off more reliable service

• Junior Prescott (@Jrprescottlive) reported 8 minutes ago

  @Xfinity is the worst., they have the worst cx service and always wanna sell some **** before they address your ******* issue

• AtlMaryJ-Owner of 100Media Group (@atlmaryj) reported 9 minutes ago

  Life is CRAZY! Corporations are worth billions and will dismiss you as a customer, for $2K. @Xfinity, even though they have been SUPER generous to me, is worth over $1B, will take you out over a bill of $1200. I lost my job today, bc I don't have svc.

• Gene W. (@Spawn_CO) reported 9 minutes ago

  @comcastcares 3 hours.... still down. If you as a company truly cared you would have someone above bottom level contact me. But since you only allow customers to talk to low level reps it tells me you have no interest in actual customer care.

• History channel coverage is now live (@TyoftheEast1) reported 10 minutes ago

  @comcast If you invested so much why is it still such utter ****?

• avatardotpng (@avatardotpng) reported 10 minutes ago

  Day 2 of telling comcast to **** off @comcast