FlipGo Portable Dual Monitor (2024)

Please read our shipping tips carefully before you place your order.

⚠️Shipping Schedule: Please note that we prioritize fulfilling Kickstarter orders. For orders placed on www.jsaux.com, we will begin shipping in late May, following the order sequence. Thank you for your understanding.

For 13.5” and 16” FlipGo:

------For the United States, Canada, Australia, and select European regions:

• Orders under $600: $19.99 shipping fee
• Orders of $600 or more: Free shipping
• Estimated shipping time: 5-12 business days

-----For other remote areas:

• Orders under $600: $29.99 shipping fee
• Orders of $600 or more: Free shipping
• Estimated shipping time: 12-15 business days

------For South Africa and Sweden:

• $80 shipping fee, does not qualify for "free shipping over $600".
  (Due to logistical costs, a flat shipping fee of $80 applies to all orders, regardless of reaching $600 or more, without qualifying for free shipping.)
• Estimated shipping time: 12-15 business days

For Stands and Carry Bag:

If your order does not include FlipGo, shipping costs will apply according to the following rules:

• All orders above $25 are free shipping.
• Orders under $24.99 will be charged $5.5 as shipping cost.

Please Note:

• JSAUXprovides fast and efficient delivery services for global customers.（Butunable to deliver products at military addresses (APO/FPO) and some islands.)
• The current processing time for all orders takes 2-4 days(Orders are not processed on weekends).
• Order delivery time will be at 7-12 business days(pre-sale items excluded).
• International duties & taxes may apply and are not calculated at checkout.
• Shipping time for pre-sale products is subject to the instructions on the product page.

Due to the requirements of logistics service providers:

• In order to get your order ready as soon as possible and avoid shipping issues, make sure to introduce an accurate postal address including your exact house number and any other info that may be necessary for the delivery company.
• For mainland China &TaiwanChina:For mainland China customers, please use Tmall to place your order. Hong Kong, Macao, please include your name, ID number and shipping address in traditional Chinese.
• ⚠️Brazil:Due to local tax policies, customers need to pay customs duties themselves. JSAUX is not responsible for any customs and taxes applied to your order.
• Due to logistical reasons, we are temporarily not providing order services to the following countries and regions:Afghanistan, Albania, Algeria, Andorra, Angola, Anguilla, Argentina, Armenia, Aruba, Azerbaijan, Bahrain, Bangladesh, Barbados, Belarus, Bermuda, Bhutan, Bosnia & Herzegovina,British Virgin Islands, Brunei, Burkina Faso, Burundi,Bolivia, Cambodia, Cameroon, Cayman Islands, Central African Republic, China, Christmas Island, Costa Rica, Djibouti,Congo - Brazzaville, Congo - Kinshasa,Egypt, El Salvador, Ecuador,Falkland Islands, Faroe Islands,French Polynesia, Gabon, Gambia, Georgia, Ghana, Gibraltar, Greenland, Guadeloupe, Guatemala, Guernsey, Guinea, Iceland, Indonesia, Jamaica, Jordan,Jersey, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Lebanon, Lesotho, Liberia, Liechtenstein, Maldives, Martinique, Moldova, Monaco,Mongolia,Montenegro, Myanmar (Burma), Namibia, Nauru, New Caledonia, Nicaragua, Niger, Nigeria, Norfolk Island, North Macedonia, Norway,Oman, Pakistan, Paraguay, Rwanda, San Marino, Senegal, Serbia, Seychelles, Solomon Islands, South Sudan, Sri Lanka, Sudan, Tajikistan, Togo, Tonga, Tunisia, Turkmenistan, Tuvalu, Uganda, Ukraine, Uruguay, India, Uzbekistan, Vanuatu, Vatican City,Some regions in the United States(including Puerto Rico, Guam, US Virgin Islands, Northern Mariana Islands, American Samoa, and military bases like APO, FPO, and DPO).

1. Receiving Instructions:
After purchasing items, please monitor the delivery status promptly. With our Signature Service, please receive the package face-to-face to ensure it arrives undamaged.
⚠️Please note:
---If the initial delivery attempt fails due to personal reasons (such as inability to contact the recipient or incorrect personal information such as the address), resulting in scenarios like resending, loss, or return of the package, we will not assume liability. You will be responsible for any subsequent redelivery costs. If you cannot receive the package in person, please promptly contact the courier to arrange an alternative delivery time.

Thank you for your understanding and support!

A2. For Windows laptops: either the Pro, standard or touchscreen version is suitable, as Windows laptops typically have full-featured USB-C ports with support for DP MST video output, allowing for a single-cable connection to enable the ABC extension mode.

For Mac: choose either the Pro or standard version. Both UltraView Mode and DisplayLink are designed to address the issue of Macs being unable to connect two screens with a single cable. However, if you specifically want UltraView Mode, then the Pro version is your only choice.

A6. The Pro version is designed to toggle between a large screen setup recognized as a single monitor and a split-screen mode perceived as two separate monitors.

Important considerations:

For Mac users: A connection through the USB-C port and installation of the DisplayLink driver are necessary to enable dual monitor recognition.
When utilizing an HDMI connection, the portable screen in split-screen mode is limited to mirror mode functionality only.

A1. UltraView:
Large Screen Mode typically involves setting up the entire FlipGo as a single display area. In this mode, multiple monitors are combined into one large, unified workspace, allowing windows and applications to span across multiple screens. This is particularly useful for users who need a lot of screen space for their work, such as in stock trading, video editing, or working with large spreadsheets.

DuoViews:
Split Screen Mode refers to displaying two independent windows or applications on the two screens of FlipGo. This mode allows users to view and operate multiple applications side by side on a single FlipGo, thereby enhancing efficiency in multitasking. Split Screen Mode can usually be easily set up in the operating system, like the “Split View” in Windows or “Split-screen View” in macOS.

Stacked Views: only represents the stacked top and bottom arrangement under DuoViews.
Portrait Views: only represents the left and right stacking arrangement under DuoViews.

A3. Certainly! Here's a more idiomatic English version of your instructions:

Installing the Driver: First, download and install the necessary driver from the DisplayLink official website (https://www.synaptics.com/products/displaylink-graphics). Make sure to choose a driver version that's compatible with your operating system.

Connecting the Device: Connect the FlipGo to your host device using a USB-C cable through the C2 port on the FlipGo.

Getting Started: Once you've completed these steps, you're all set to start using the additional monitor for work, study, or entertainment.

A4. DisplayLink consumes some CPU performance during use. In our tests (M1 Pro MacBook), its impact on computer performance is minimal, and the final experience depends on your computer configuration and resolution (FlipGo's resolution is 2.2K at 60Hz, with low performance consumption).

Compared to native DisplayPort, DisplayLink may have slightly lower image quality, but it is sufficient for the vast majority of use cases (images browsing, videos, daily office tasks). If your work requires very high display accuracy, consider using the DP (USB-C1) interface, and both Mac and Windows computers can fully utilize two screens in UltraView mode（USB-C1, DP）.

In DisplayLink's UltraView mode(USB-C2), Mac currently cannot enable HiDPI. This is due to the lacking of HiDPI optimization for the special resolution (2256*3008)in the DisplayLink's UltraView mode(USB-C2). Therefore, we recommend connecting via USB-C1 to enable UltraView mode. And we will continue to work on optimizing this experience.

In scenarios involving rapid window movements and similar activities, DisplayLink may introduce some jelly effects, so it is not recommended to use DisplayLink connections for gaming purposes.

A5. Here's what you should know:

When you first connect, you'll need to install the driver software, and it's a straightforward process. During installation, you might receive warning alerts – rest assured, these are often false positives. Our drivers are safe and won't cause any harm to your system.

A1. Pro Edition
- 1 x FlipGo Dual Monitor
- 1 x 65W Power Adapter
- 1 x USB-C to USB-C Cable
- 1 x Mini HDMI to HDMI Cable

Standard Edition & Standard Edition with Touch Screen
- 1 x FlipGo Dual Monitor
- 1 x 65W Power Adapter
- 1 x USB-C to USB-C Cable
- 1 x Mini HDMI to HDMI Cable
- 1 x USB-C to Mini HDMI Cable